Shipping & return

Shipping

Free shipping when you buy for more than €70. 

The price of shipping is added to the listed price. You choose the form of shipping at the end of the payment process. A payment fee may be charged, depending on the chosen form of payment.

The product will be delivered 3-5 days after your purchase.

The product will be delivered by GLS - Pakkeshop (Denmark) and UPS (Europe).



Return of the product and return costs

If you cancel the purchase of a product, you must send or return the product to us without undue delay and no later than 14 days after you have notified us that you wish to cancel your purchase. The deadline is met if you return the products before the expiry of the 14 days.

Products may not be sent as billed on delivery or without delivery to the recipient’s address.

You must pay for the return of the products.

Download return form here

Refunds

When you cancel a purchase, we refund all payment received from you, including any delivery costs. 

If you have chosen a type of delivery that is more expensive than the cheapest form of delivery that we offer, you will not receive a refund for this extra cost.

The amount will be refunded without undue delay and in any event no later than 14 days from the date on which we receive notification of your cancellation. However, we can withhold the refund until we have received the returned products or until you have provided documentation of having returned the products.

We will provide such refunds with the same payment method used by you for the original transaction unless you have expressly agreed otherwise. In any event, you will not be charged any fees in connection with the refund.

Partial cancellation 

If you wish to cancel a portion of your purchase, shipping costs will not be refunded.

For more on our terms & conditions please click here.